Is Maple for Shopify Plus only?

Maple Pickup Point Selector is compatible with all Shopify plans. The difference between Plus and non-Plus plans is the availability of checkout customizations (source), which enables you to add the pickup point selector directly at checkout or not.

In any case, Maple can be added to the Order Thank You page and the Order Status page.

The map doesn’t load on my store, why?

If this error appears when loading the Map, it may be that the Google Maps Javascript API Key is not properly setup.

To know what is wrong, open your browser’s developer console and look for a message like this:

<aside> 💡 ExpiredKeyMapError can be displayed for a few minutes if you’ve just created or updated your API key. We suggest retrying after 5-10 minutes.

</aside>

<aside> 💡 RefererNotAllowedMapError means the Google Maps Javascript API key you supplied was configured with the wrong website restrictions. See Google Maps Setup.

</aside>

For other errors, consult Google’s error documentation:

Error Messages  |  Maps JavaScript API  |  Google for Developers

The map loads with an error, why?

If this error appears when loading the Map, it may be that the Google Maps restricted your access to. You need to check that you added your bank details on Google maps and that your API keys are correctly setup — see section Google Maps setup.

What happens if my customer doesn’t select a pickup point?

Shopify Plus merchants can enable the Allow app to block checkout option in the theme editor.

When enabled, if customer chooses a pickup point method but doesn’t select any pickup point, they are prevented from confirming their purchase and an error message is displayed.